Need a hand with Cleaner AI? The fastest way to reach us is email. We usually reply within one business day.
When emailing, please mention your iPhone model and the version of iOS you're running — it helps us debug faster.
FAQ
Questions before you clean?
The short version: your library stays on your phone, and nothing gets removed without your approval.
Do my photos leave my phone?
No. Cleaner AI runs entirely on your device. Your photos are never uploaded, copied, or sent anywhere.
What does the app actually delete?
Nothing without your approval. Every photo or video flagged for cleanup goes into a review bin first — you confirm before anything is moved to your Recently Deleted album.
Is Cleaner AI free?
It's free to try. A subscription unlocks unlimited cleanups and the large-video reduction tools. Cancel anytime from your iPhone Settings.
Does it need an internet connection?
No. All processing happens on your phone, including duplicate detection and blurry-photo scoring. The app works fully offline.
How does it spot blurry photos?
A small on-device model scores each image for sharpness, contrast, and focus. Low-scoring photos are surfaced for you to review — nothing is automatically deleted.
How do I cancel my subscription?
Through your iPhone Settings → your Apple ID → Subscriptions, or directly from the App Store app. Apple handles the billing.